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What is WeTicket?
We're your connection to live entertainment. Weticket.co.uk connects you to concerts & sports events in Europe! All tickets are listed by trusted ticket sellers, all backed by our 100% Money-Back Guarantee.
Only the most qualified, trustworthy sellers are part of our network, and we vet them for superior service. We guarantee that your tickets will be legitimate, arrive in time for the event, be the exact tickets you ordered or comparable alternatives, and be completely refunded if the event is cancelled. If your experience falls short of these expectations, you're covered by our 100% money-back guarantee.
WeTicket guarantees that the following will be true for all event tickets ordered through our marketplace:
Are the tickets legitimate tickets, valid for entry?
All tickets are 100% authentic and valid for entry. You can absolutely trust the tickets on Weticket! All of the tickets sold on Weticket are backed by our Buyer Guarantee.
If your tickets don't provide valid entry to your event or if a seller fails to deliver your tickets in time for an event, then you will receive the benefits of our Buyer Guarantee with a full refund.
Will we be seated together?
If your purchase two or several tickets, you will be seated together.
When will my tickets arrive?
When will my tickets arrive? Your tickets will be sent 2-3 days before the event either by email if they are e-tickets or by post if they are paper tickets. We guarantee that the tickets will be shipped in sufficient time so that at least one delivery attempt is completed before the event occurs.
E-ticket format: Venues decide whether the tickets to an event have to be printed or shown from a mobile device. Some venues require that the tickets are printed before arrival, while others
What happen if the event is canceled?
While we always want events listed on our site to occur safely and as-scheduled, if your event was officially cancelled by the venue or event promoter, there is no need to worry! You're protected by our Buyer Guarantee, and Weticket will reach out to you with options for your refund.
If an event is postponed, marked TBD, or rescheduled your tickets will most likely be valid for the new date, although this will depend on the venue’s policy. Weticket and our sellers are unable to offer refunds for rescheduled events unless the event is cancelled outright by the artist, team, or venue.
If your event is cancelled due to reasons related to COVID-19, we'll contact you via email with details about your options. To allow us to help as many fans as possible, please wait for our email update before reaching out with refund requests.